top-bar

Desktop & User Care - Remote & On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

Fotolia 25856089 XS

End-users are human. Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Acclamar Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

Acclamar's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Acclamar technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Acclamar's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Acclamar Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.


Testimonial

Responsiveness of the staff is great.

Endeka design, install and operate wireless systems for US Government facilities. What we like most about Acclamar, LLC services was the responsiveness of the staff, and the fact that they due what they say they will due. Good competence on technical issues.The biggest benefits we experienced since hiring Acclamar was the ability to trust that the company will do what is n

Show All Add Testimonial

Contact Us

Email: sales@acclamar.com

1100 N Glebe Road
Suite 1010
Arlington, VA 22201
Phone: (703) 270-1007
Fax: (703) 831-8758
Toll-Free: 703-270-1007

See More

Newsletter Sign Up

*First Name
*Last Name
*Email

Social Media

Come check out our social media sites!

 

facebook twitter linkedin youtube plus google red rss