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Desktop & User Care - Remote & On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

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End-users are human. Shouldn't their IT support should be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

The Acclamar Desktop Platform

Remote monitoring, maintenance, reporting, and cost-effective support

Acclamar's Proactive Managed Desktop Care provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop agent within the Acclamar technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Empower your staff by giving them direct access to Acclamar's unlimited phone and remote support. Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through the Acclamar Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.


Testimonial

We were particularly pleased that we saved over $5,000 and avoided a major technical error

The challenges we faced when moving into a new building were daunting. We needed someone who could coordinate our telephone and Internet provider, our telephone hardware providers, and internet security requirements. We needed to feel confident that if a problem ever arose in the maintenance of a secure computer network in a local setting with a VPN within a large nationa

  • Dickinson J. Miller
  • Washington, DC
  • Read Full
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Contact Us

Email: sales@acclamar.com

1100 N Glebe Road
Suite 1010
Arlington, VA 22201
Phone: (703) 270-1007
Fax: (703) 831-8758
Toll-Free: 703-270-1007

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